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May/Jun 2017
Volume 50 | Issue 3

AAMA Update

The CMA (AAMA) has a new tagline!; Enter the 2017 Excel Awards; Online conference registration is here!


Public Affairs

Standards and practice
Joint Commission manual does not limit medical assistants' scope
By Donald A. Balasa, JD, MBA

Practice Manager
More than words 
Nonverbal communication speaks volumes for patients and providers
By Kathryn S. Taylor

Educators Forum
Good vibrations
Smartphone use continues to make a buzz in education
By John McCormack

Quick Clinic
GI woes
Gastroenteritis affects patients at home and abroad
By Nancy Solomon

Spotlight
Take two
Medical assistant earns certification 20 years after first exam attempt
By Cathy Cassata